Use of cookies at Dancovershop.com

In order to provide you with the best possible service, we use cookies. By browsing www.dancovershop.com, you accept the use of cookies. This web shop is run and owned by:

DANCOVER A/S

Nordre Strandvej 119G

3150 Hellebæk

Denmark

CVR: DK10148014

Email: uk@dancover.com

Tel.: +44(0)870 820 0008 or +44(0)20 8099 7570

What is a Cookie?

A cookie is a small text file that is stored on your computer when visiting a website. This text file stores information that can be read by the website when you come back to visit. Cookies mean that you do not need to fill out the same information each time you visit the website. A cookie is not a program and does not contain any virus.

How Dancovershop.com uses cookies

Cookies are necessary in order to make the shop function. Cookies help us provide you with a better user experience tailored to your personal preferences. By using cookies, Dancover can remember what you have placed in the cart, if you have visited the shop before, what language and the currency you prefer.

Here you can see what cookies the shop uses and our relevant business partners:

Strictly necessary cookies

These cookies are needed in order for the shop to be able to deliver a request asked for by the end user. For example, it can be a cookie that makes the shopping cart work.

The content of the shop has been stored and handled through Umbraco CMS platform. It places cookies used for recognising you when you browse in the shop, remembers the items you have placed in the shopping cart and your information.

Preference Cookies

These cookies are used to ensure the best possible user-experience on the shop. Its chosen preferences such as language or choices, makes the navigation easier. This cookie does not collect any personal identifiable information.

• For example, if you clicked to close a pop-up message regarding an offer, we register your choice, so this pop-up does not appear until another offer is launched.

Performance and Optimization Cookies

These cookies are used to secure the performance of the shop. It may be the counting of visitors or other information used for analysis. They also appear in connection with surveys. These cookies are able to collect information in a small scale in relation to the single user.

• We use Google Analytics to analyse the user behaviour. The information the cookie collects regarding your use (traffic data, including your IP-address) is sent to and saved on the Google servers in the USA. You can deselect cookies from Google Analytics here:

http://tools.google.com/dlpage/gaoptout

Marketing – Targeted Ads

These cookies are used to follow search and reading habits. The gathered information is used to show individualised marketing content such as banner ads. The use of these cookies may imply storing and the use of personal identifiable information for showing individually adjusted content and/or sharing these data with a third party for the same purpose. Any information saved by using these cookies may be sold to third parties.

• We use Google AdWords to show you targeted ads when you visit others shops or homepages.

Rejecting cookies

You can always reject cookies on your computer by changing the setting in your browser. Finding the setting depends on which browser you use. You have to be aware that if you choose to do it, many of the functions and services will be disconnected because they require that the shop is able to remember the selections you make.

Erasing cookies Cookies

You have accepted can be deleted at any time. If you have a PC with a recent version of browser, you can erase your cookies by using the keyboard shortcut: CTRL + SHIFT + Delete.

If the shortcut does not work, or if you use a MAC and depending on what browser you use, please choose the relevant info/help below:

Remember: If you are using more than one browser, you have to erase cookies for each one.

Internet Explorer

1. Open Internet Explorer.

2. Click the ‘Tools’ button, and then click ‘Internet Options’.

3. Click the ‘Privacy’ tab, and then, under ‘Settings’ move the slider to the top to block all cookies, and then click ‘OK’.

Link: http://windows.microsoft.com

Mozilla Firefox

1. Open Firefox.

2. At the top of the Firefox window, click on the ‘Firefox’ button and then select ‘Options’.

3. Select the ‘Privacy’ panel.

4. Set ‘Firefox will:’ to ‘Use custom settings for history’. Uncheck ‘Accept cookies from sites’ to disable cookies.

5. Click ‘OK’ to close the Options window.

Link: http://support.mozilla.org

Google Chrome

1. Open Google Chrome.

2. Click on the tool icon.

3. Select ‘Settings’.

4. Near the bottom of the page, click ‘Show advanced settings’.

5. In the ‘Privacy’ section, click ‘Content settings’.

6. To disable cookies, select ‘Block sites from setting any data’.

Opera

Link: http://help.opera.com

Safari 5.0

1. Open Safari.

2. Choose ‘Preferences’ in the toolbar and then click ‘Privacy’ (You can find the toolbar which looks like a gearwheel, above and on the right in the Safari window.)

3. In the ‘Block cookies’ section, you can specify if and when Safari should accept cookies from websites To see an explanation of the options, click the Help button (question mark)

4. If you want to see which websites store cookies on your computer, click Details.

Link: http://support.apple.com/kb/HT1677

Flash cookies (covering all browsers)

Link: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html

IPhone, iPad, and other Apple products

Link: http://support.apple.com/kb/HT1677

Telephones with operating system Android

Link: http://timeread.hubpages.com/hub/How-to-delete-internet-cookies-on-your-Droid-or-any-Android-device

Telephones Windows 7

Link: http://www.windowsphone.com

Questions and complaints

Do you have any comments or questions connected to our information or handling of personal information? You are welcome to contact us on telephone +44(0)870 820 0008 or +44(0)20 8099 7570 or via uk@dancover.com

Our Customers Say

Just wanted to say "Thank You" for my 4x8.
Delivered promptly. All parts there.
Easy to erect. Waterproof when it rained.
Nice to look at and sit in - for a Sunday afternoon lunch for 25...

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Peter Schaefer, United Kingdom

We would like to thank you again for your excellent service.

The goods were sent to us immediately after we had a very friendly telephone conversation. The price and the quality of the ordered pop...

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Kirsten Meesmann, Germany

Ms. Alma, today at 20:00, I have finished to assemble the 10x4m Marquee, making some changes in order to strengthen the structure. I am grateful for the excellent mounting materials.

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Franco Cipolla, Italy

Everything was fine with the delivery, which was fast and perfect. The tent is great and contrary to my prior expectations, it is NOT too big (for my purposes), but simply elegant and beautiful. The...

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Vera, Germany

I wanted to thank you and your company, for all you ’ve done! Thanks a lot for the kindness and the courtesy you showed in handling my order and requests.
I was already acquated with your company but...

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Massimo, Italy

I am really impressed!
The tent is very high quality and easy to mount.
I appreciated your expert advice and the execution of the order.

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Bo Werk, Germany

I called yesterday 20/7 13:07 and ordered a new "window side" for my borrowed Dancover tent.
I don’t remember the name of the woman I talked to but she promised to do her best to send it as soon as...

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Johan Nilsson, Sweden

...I bought a gazebo 4x6 SEMI PRO. The delivery was very fast. I pitched it yesterday, and it is really beautiful. It is as I imagined it. Excellent quality. Congratulations to the staff. Thank you...

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Antonella M., Italy

I would like to thank you for you efficiency.
The products ordered on Monday morning have arrived very fast: they were here on Tuesday afternoon. The packaging was clean and tailored… and last but...

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André, France

...I wanted to congratulate you for a service of quality, I received my tent within the shortest delivery time and it was perfect. A wonderful balance between quality and price. We are glad to have...

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Jose, Spain

Real great handling of the problem. I definitely intent to do business with you next time, I’m in need of merchandise in your assortment.

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Svend, Denmark

...I've received it just in time for the weekend and appreciate your fast assuring service to keep customers happy, I shall be recommending you to friends and family, as I'm happy with the product and...

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Robert Vowles, United Kingdom

...Today, only three days after ordering, I got my marquee in parcels: not damaged, and most of all, complete… Amazing!
I strongly recommend your website, and I’ll come back soon to make another...

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Laetitia Martinez, France

I would like to thank you for the marquee and tell you that it is really amazing!!!!! A really extraordinary product, THANKS!!!

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Manca Andreina, Italy

We at Support Service Partner AS ordered a tent via Dancover.com with high demands on delivery and quality of products. They exceeded all expectations; the tent was delivered on the door two days...

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Patrick Solrunarson, Norway

We would like to thank you for an excellent service.

Both on phone and the speed with which you handled our complaint. We have used our gazebo a lot, with both family and friends.

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Birte and Jan, Denmark

... I noticed a very good quality of your products, actually very good taking into account the very reasonable prices. Furthermore, I was surprised that the delivery service and the solutions to my...

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Mauro, Italy

After we contacted the customer service we received the new spare parts. We thank you for your availability, the quick service and the professionalism

Thanks!

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Mattia, Italy

...There isn't much to say, other than Thank you. I purchased the marquee for our wedding, I had so many compliments about its style, quality and cost. It was fabulous; every piece was numbered and...

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Sarah, United Kingdom

The marquee is superb. The quality of the product is outstanding and every one of the hundreds of parts went together perfectly. I am absolutely delighted with it...I would certainly recommend...

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Andrew Smith, United Kingdom

Our tent has already been pitched and we are all happy. THANK YOU!!!
It is too bad there is no 6th star. Keep up the good work!

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Donauwaller, Germany

Yesterday we received our tent 4x6 and I thank you for the good quality of your product. We will gladly be your costumers again in the future, and we already recommended your website to our...

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Mario Tallarini, Italy

Your services have been extremely responsive and competent as I received the replacement of defective parts related to my previous order.
Thank you very much and please relay these thanks to your...

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Mr. A.H., France

3 weeks ago I bought a Garage tent from Dancover and I must say, it was a really good buy... The quality of the tent is very good and it even withstood the very strong storm we recently had.

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Kurt Fisker, Denmark

I would just like to pass on my thanks to all involved at Dancover for the smooth delivery of my order which I received on Monday. My husband is absolutely delighted with his "bubble" and he will be...

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Fiona McToal, United Kingdom

We want to thank you for your concern and for the reliability of your company that has been efficient and fast.
Thank you and good job.

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Renzo Calvi and Anna Raggio, Italy

...Very good service. Today I have received a small package including 3 connectors for replacement...

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Uwe Steckha, Germany

Delivery with no problem for our 2 marquees, and we are truly satisfied...

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Michel Sage, France

...I am extremely pleased with the service that I got by shopping at Dancover and I will always recommend other people to buy from you. Again, a very nice service. Thank you for a good deal.

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Karl Andersen, Denmark

... I just want to say how well pleased I am with the transaction and quality of the items and will have no difficulty in recommending your company in future.

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Roy Jones, Ireland

...I ordered a garage tent Tuesday at 12:20 and it was delivered to my home at 11:00 Wednesday!

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Roger Nilsen, Norway

My marquee survived the storm last night with speeds of 88mph recorded just a couple of miles down the road!...

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Matt Reeve, United Kingdom

...I am very pleased and would like to thank all of you and will of course recommend your canopies to everyone I know.

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Alberto, Italy

...We thank you very much again for your prompt service and delivery.

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Nelly and Rudolf Meyre, Germany

Thank you for the good service. It is nice when you treat your customers that good...

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Tine Knudsen, Denmark

...I have just received the tent! Many thanks and congratulations for your good service.

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Alessandro Agus, Switzerland

...We will strongly recommend DANCOVER’s customer service to our acquaintances and we will recommend you, THANKS AGAIN!”

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MR AND MRS Marchal., France

Congratulations for the efficiency and the kindness during the first phone call, the timely delivery and the quality of the product...

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ALBERTO BRUNO, Italy

The quality was very high - better than most Marquees I have seen and better than I expected. The material is thick and reassuringly durable and the Marque felt very robust...

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Mike Keating, Ireland

The marquee arrived in one piece across. As the summer has been quite rainy, we have spent a lot of time in our fabulous marquee. Thank you for everything...

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Merja and family, Finland

Dear sir, Just recieved the 3x3m paviljoen. Thank you for Quick delivery, we are very pleased with the pavilion.
Again thank you for the outstanding service.

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Fam. Gerrit Kers, Holland

Thank you very much for your quick answer and the fantastic support.
I really appreciate your fast response and how easy your solve problems to make your customers satisfied. This should be a...

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Carsten Hogrefe, Germany

Thank you very much. The shipment is arrived en we've put the tent together. It worked out great.

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Hans Vermeer, Holland

Installation is simple and fast and the material is highly resistant to weather and stormy wind. I would recommend without hesitation.

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R. Mathez, Switzerland

The ease of installation make it easy to install the first time and without efforts. This is really nice !! To recommend with no hesitation.

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Roland CONDOR, France

I just found out your email so far. I totally forgot to thank you for your professionalism and your company one. For delivery that you made in a timely manner.

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F DUEZ, France

We won’t forget to send you some potential customers soon!

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F DOLCI, Italy

...wanted to thank you for your business and your professionalism.

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Alain Exbrayat, France

Thank you very much for your great service. I have received the gazebo and we are very happy with it.

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Julie Wilkes, Australien, Spain

The bubble has been running smoothly, no problems at all...

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Michael Kjæhr Andersen, Denmark

I congratulate you and I will recommend your company to everyone, truly a leader in quality and reliability.

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Brizzolara Mauro , Italy

Everything is perfect; I am satisfied with my purchase and your services...

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Michel C., France

Thanks, I'm glad I got to know about you. I won't hesitate to recommending you again.

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Isabel Fraga, Spain

You really have an internet-service that matches the level of our expectations and even more. I will surely recommend you to my acquaintances and I think I will be ordering again soon.

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Bruno, France

I really appreciate your realibility, it’s exceptional nowadays. I will not fail to advertise you - delays held - good material quality.

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Jean Pierre aus Briscous, France

DANCOVER is a very serious company and at this level it is of exceptional. I won't hesitate to advertise them and with no moderation.

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Madame Legranger, France

Really good service... I will definitely recommend you if I hear about anybody else who are in need of a tent.

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Mai Britt Mattich, Denmark

... i would just like to say what a superb piece of kit it is and what an absolutele pleasure it was to purchase from yourselves, the process from start to finish was so effortless and the...

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Martin, United Kingdom

Our Team

Our professional sales advisors are at your service. Call us on +44(0)870 820 0008 or +44(0)20 8099 7570, Monday - Friday 7:30:00 - 4:00:00 GMT, E-mail: uk@dancover.com

Maria

Maria

Kasia

Kasia

Roberto

Roberto

Alma

Alma

Henrik

Henrik